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Ibuyblack.com Refund Policy

 

Thank you for shopping at Ibuyblack.com! We appreciate your business and want to ensure a smooth shopping experience. This policy outlines the conditions under which we accept returns and offer refunds.

 

Products Eligible for Return:

  • Damaged or Misprinted Items: If you receive a product that is damaged or misprinted, we will gladly accept a return and issue a full refund. Please contact us within 15 days of receiving your order with photos of the damage or misprint for a faster resolution.
  • Lost Packages: If your package is lost in transit, please contact us within 15 days of the estimated delivery date. We’ll work with Printful to investigate and may issue a refund depending on the outcome.

Products Not Eligible for Return:

  • Buyer’s Remorse: Due to the custom-made nature of our products we cannot accept returns due to buyer’s remorse (changing your mind about the product).
  • Sealed Items: For hygiene reasons, we cannot accept returns of sealed items such as face masks.
  • Incorrect Size: Unfortunately, Printful does not offer exchanges for size. We recommend checking the size chart carefully before placing your order.

How to Return an Item:

If you believe your item is eligible for return, please contact us at [your email address] with your order number and a brief description of the issue. We will provide you with further instructions on how to return your item.

 

Refunds:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and the funds will be credited to your original method of payment within 7-10 business days (depending on your bank or payment processor).

Shipping Costs:

  • You will be responsible for covering the shipping costs associated with returning your item.

Contact Us:

If you have any questions regarding our return policy, please contact us at garveytv876@gmail.com.

 

Please Note:

  •  This policy applies to all purchases made on Ibuyblack.com.
  •  We reserve the right to modify this policy at any time without prior notice.

By placing an order on Ibuyblack.com, you acknowledge that you have read and understood this refund policy.

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